Frequently
Asked Questions

Can't find the answer you're looking for? Don't worry we're here to help! Contact Support

Tagged:

Which presentation formats are supported?

Organizers and speaker will be able to upload every common presentation format. Whether it is an offline format like PowerPoint or an online service like Google slides. File uploads can be done through a personal upload-page and in the Slidecrew portal.

How do I configure a presentation laptop for my event?

The laptops have arrived and need to be set up as either a presentation laptop or backup laptop. We will guide you through the process of doing this.

What information do I need to put in an excel file that will be imported?

Sometimes it can be a bit unclear what information we at slidecrew need to do a proper database import. If we did not supply you with an excel file to put your information in, here we present a list of all the data we need to succesfully import your information into our database.

How do I add an extra presentation to a session?

Sometimes the organization wants to add an extra presentation to a session. Possibly because a speaker was not sure if they could attend the conference.

How do I upload a file?

There are multiple ways of adding a file to a presentation. We will go through the two most common methods of doing this.

How do I cancel a presentation?

Sometimes a speaker cannot attend a conference and there is nobody to replace them. The only solution is to cancel the presentation.

How do I remove a file from a presentation?

If you have accidentally added the wrong file to a presentation, you might want to remove it. We will go through three different ways of removing a file from a presentation.

How do I change a person's information?

In some cases, the information on a person is missing or incorrect. We will show you how to edit a person’s information.

How do I recover a lost Slidecrew account password?

Have you forgotten your Slidecrew account password and now want to recover the lost password? Even the most tech-savvy people forget their passwords now and then.

How do I change the speaker of a presentation?

Sometimes a speaker cannot attend the conference and another person has to give the presentation. This will usually be a co-author on a scientific paper. We will guide you through the steps you need to take if you want to change the speaker of a presentation.

How do I change my password?

You can change your password under “My Account”, on the top right of your window next to logout. Details of your account will appear. On the left column, you can change your password.

© 2020 SlideCrew. All rights reserved.