General Terms and Conditions Slidecrew

This document sets outs the terms and conditions governing these services provided by Slidecrew. We recommend that you read them carefully. These general terms and conditions apply to all offers from and agreements with Slidecrew. Terms and conditions applied by the User that deviate from or that are not included in these general terms and conditions only bind Slidecrew if and to the extent such has been explicitly accepted in writing by Slidecrew.

Summary

You are responsible for your own actions

Slidecrew expects that you will use its services and online services in general with due care. Be careful of your actions and with the (personal) data you share online.

Slidecrew will not store your data longer than necessary

At Slidecrew, your event data is securely stored for as long as we have agreed to keep your event site online. Once offline, the event data linked to the event site will be deleted from our servers within 30 days, unless otherwise is agreed upon. You will be notified in advance when we plan to execute the removal of the event data, so you have time to store the data on your own data storage device (should you wish to do so).

Working with third parties

You are solely responsible for any agreements set up with third parties and linking them to the system. Slidecrew  cannot be held accountable for such agreements. For example: linking Slidecrew with third-party registration or invitation software.

Article 1. Definitions

1.1        Slidecrew: Slidecrew B.V., a limited liability company, with its registered office in The Hague/Wateringen and registered with the Dutch Chamber of Commerce under file number 71014640.

1.2       (the) User: A natural person or the company that concludes an Agreement with Slidecrew in order to use the Service. This also includes a party with whom Slidecrew is in the process of negotiating with the intent of concluding an Agreement or a party who was provided with an offer or quote by Slidecrew.

1.3        Agreement: The Agreement formed between Slidecrew and the User by which Slidecrew enables the User to make use of the Service.

1.4       Service: Slidecrew makes an online platform available to the User enabling the latter to create an Event website in order to promote its Event. In addition, Slidecrew offers the User the opportunity to invite the End Users, register them for the Event, use the Service for purposes related thereto or use other functions as offered by Slidecrew from time to time. This may involve a one-off (per Event) service or a membership for several Event websites in a subscribed service form. Apart from the provision of the foregoing, the Service also comprises the publication and hosting (by a third party) of the Event websites, and, if agreed, the designing or assisting in the design of the Event website(s) and sending email or text-message campaigns.

1.5        Event: The event to be promoted by the User for which it uses the Services of Slidecrew.

1.6        Account: An account with a personal control panel and user interface, which Slidecrew makes available to the User for the purpose of the Service.

1.7       Event website: The Event website made available by Slidecrew but designed with the Service by the User on which the User places its Event.

1.8       Information: All content published by the User via the Service, Website, mailings, texts, SMS or other services of Slidecrew.

1.9       Personal Data: Any information relating to an identified or identifiable natural person, as stated in the GDPR.

1.10    End User: Any User that can access the Service, mobile website or Event website created by the User.

1.11    General Terms and Conditions: These terms and conditions stated in this document.

1.12    Party: Slidecrew or the User as a party to the Agreement.

1.13    Website: https://slidecrew.com/

1.14    Third Parties: All parties other than Slidecrew or the User including, but not limited to: End Users and suppliers.

1.15    In Writing: if the General Terms and Conditions, the Website, an offer or the Agreement contain the term “in writing”, this will mean email as well as hard copy, provided that the sender’s authenticity has been sufficiently established.

Article 2. Scope and applicability

2.1      The General Terms and Conditions apply to every use of the Service and are part of every Agreement between Slidecrew and the User.

2.2      The General Data Processing Terms are to be considered as part of the General Terms and Conditions, unless Slidecrew and User have expressly agreed upon a data processing agreement or any other legal binding act in writing.

2.3      Any terms and conditions or exceptions put forward by the User that deviate from or that are not included in this document will not be considered part of the Agreement, unless Slidecrew has expressly agreed to these In Writing.

Article 3. Formation and implementation

3.1      The User accepts these General Terms and Conditions by completing the registration process on the Website. On this occasion, the User can choose between purchasing a one-off Service or purchasing several memberships and entering into a subscription. Slidecrew will charge additional legal costs in the event User starts negotiations with Slidecrew about the terms of the Agreement.

3.2      As soon as possible after the formation of the Agreement, Slidecrew will make an Account available to the User with which the User can make use of the Service.

3.3      Slidecrew will carry out the work carefully on the basis of the data provided or to be provided by the User, which the User guarantees to be correct, complete and consistent. Slidecrew may – but is not obliged to – verify the correctness, completeness or consistency of the data made available to it. Slidecrew may suspend the agreed upon Services in the event User has provided Slidecrew with incorrect or incomplete data.

3.4      The User understands that Slidecrew cannot give any guarantees with regard to the number of End Users who will visit the Event website or the actual Event.

3.5      The User understands that it is solely responsible for placing the correct Information on the Event website, emails and text messages. Slidecrew will never be liable for the Information which the User places on the Event website via the Service and any consequences which may arise from such placement by the User. Additionally, if Slidecrew, as part of the Service, designs or assists in the design of the Event website(s),  the foregoing paragraph of this article shall also apply.

3.6      Slidecrew facilitates the Event website but is not involved in its operation. Slidecrew has a purely facilitating role, also in respect of links to external services, payment providers and accounting systems offered by Third Parties or other business contacts. The User is solely responsible for agreements with any Third Parties and indemnifies Slidecrew against any and all claims from such Third Parties. The foregoing shall also apply in the event User has commissioned Slidecrew to design or assist in the design of the Event website(s), and when User provides Slidecrew with materials to be used on the Event website(s). User is solely responsible for the materials it provides and shall indemnify Slidecrew for any claims of Third Parties relating to the materials provided by User.

Article 4. Duration and termination

4.1       If a Service is purchased on a one-off basis, it will be offered for the duration specified on the Website and/or in the concerning offer. An Event website can be published no more than two months before the start date of an Event. An Event can last no more than seven days. After the end date of an Event, the Event website will continue to be hosted for an additional four weeks.

4.2       Unless otherwise agreed upon, a subscription Agreement is entered into for an initial term of twelve months, commencing on the first day of the succeeding month after the date of acceptance of the Agreement. After the first term, the subscription Agreement will automatically be renewed each time for successive terms of twelve months unless the User terminates the Agreement In Writing by the end of its term with due observance of a notice period of at least one (1) month by the end of the Agreement.

Article 5. Conditions of the Service

5.1       User guarantees that the Service shall not be used to violate applicable law, the Agreement, these General Terms and Conditions or infringe upon Third Party rights. User shall indemnify and hold Slidecrew harmless for any and all damages resulting out of not complying with the aforementioned guarantee.

5.2       It is entirely up to the User which Information it places on the Event website or sends through mailings and text messages using the Service. Slidecrew has no knowledge of the content of this Information. As such, Slidecrew does not accept any liability for the (content of the) Information exchanged, saved and processed by means of the Service. The User indemnifies Slidecrew against Third-Party claims based on the argument that the Events/Event websites created or Information processed by the User by means of the Service are unlawful.

5.3       The User will observe due care while using the Service.

5.4       The User is not permitted to resell, market or otherwise commercialise the Service. If User does (re)sell the Service with explicit permission of Slidecrew, then User is obligated to make sure that these General Terms and Conditions apply to all agreements it concludes with its clients.

5.5       If, in Slidecrew opinion, the User jeopardizes the operation of the server(s), the Slidecrew network or third-party networks, in particular by obtaining or sending excessive volumes of data (and thus causing performance problems), Slidecrew will be entitled to take all measures it considers reasonably necessary to avert or prevent such risk.

5.6       If the User violates applicable law or any of the provisions stated in these General Terms and Conditions, Slidecrew will have the right to deny User access to the Service, without any form of restitution of amounts paid.

5.7       The User will make it clear to the End Users under what conditions the Event website is made available. If agreements are concluded via the Event websites, the User itself will be responsible for the implementation of those agreements and will also be responsible for fulfilling any other statutory obligations that may apply. If the User processes Personal Data of End Users via the Event website, the User itself will be responsible for providing the correct Information regarding such processing to its End Users.

5.8.       The User itself is responsible for compliance with local laws and regulations, such as privacy and data protection legislation, distance buying (and consumer rights), unfair and/or unreasonable commercial practices, etc., that apply in the country targeted by the User. Notwithstanding article 12.5 of these General Terms and Conditions, Slidecrew will never be liable for any form of damage, penalties, sanctions (or other forms of enforcement) sustained by the User through the use of Slidecrew, or for any and all claims from Third Parties (including End Users) relating to the use of Slidecrew, the Event website, the Service and/or Events.

5.9       The User will have the opportunity to approach End Users and potential customers by e-mail, via the Event website and through text messages. The User declares that it obtained or will obtain the contact information of such End Users in a lawful manner. The sending of messages can be executed (by Slidecrew) as part of the Service. These General Terms and Conditions will apply in the same manner.

5.10     Slidecrew is legally entitled to disclose information about the User and/or End Users to Third Parties, such as enforcement bodies or Third Parties with regard to whom it is sufficiently plausible that their rights have been infringed by the User, if a statutory provision so dictates, if it is otherwise obliged to do so by standards of due care or after receiving a complaint about Information processed by the User. In addition, Slidecrew will be entitled to block or remove (access to) infringing content until further notice and, where necessary, disclose information to Third Parties about the content itself.

5. 11      The User indemnifies Slidecrew against all legal claims with respect to (personal) data, Information, websites, etc. that have been created, saved and/or published by the User.

Article 6. Access and updates

6.1      Slidecrew will grant the User access to (the management of) the Service during the term of the Agreement. To this end, the User will be provided with a username and password. User is responsible for keeping the aforementioned username and password confidential.

6.2      The User is not permitted to disclose or transfer the username and password to Third Parties. Slidecrew will not be responsible for misuse and may assume that a User who has logged into the Service is the actual User. The User must notify Slidecrew if the User suspects that the password has been obtained by unauthorised parties. Slidecrew will have the right to take appropriate measures in such cases.

6.3       If Slidecrew finds out that the User’s login details are known to unauthorised Third Parties, it will notify the User and take appropriate measures. When this kind of misuse takes place, Slidecrew is entitled to fully or partially terminate the Service or the Agreement.

6.4       The version of the relevant communication received or saved by Slidecrew, including measurements taken, will constitute valid proof thereof, except where the User provides proof to the contrary.

6.5       Slidecrew has the right to modify the Service from time to time in order to improve functionality and correct errors. Because the Service is supplied to multiple Users, it is not possible to waive a specific modification only for the User. Slidecrew will not be obliged to pay any compensation of damage resulting from a modification of the Service.

6.6       All specific Service features developed for Users are non-exclusive.

Article 7. Availability and maintenance

7.1       Slidecrew will use its best efforts to realise uninterrupted availability of the Service but offers no guarantees in this respect, unless the Parties have agreed otherwise in the Agreement by means of a service level agreement (SLA) identified as such. If the Service is not available for User or End Users, Slidecrew will endeavour to solve the problems as soon as possible to the best of its ability.

7.2        Slidecrew reserves the right to stop the Service temporarily for maintenance, modification or improvement of the Service and the Slidecrew web servers. Slidecrew will use its best efforts to manage this period of inactivity in a manner which will result in the least possible inconvenience to Users.

7.3       Slidecrew will never be obliged to pay any compensation of damage sustained by the User as a result of a period of inactivity as mentioned in this article.

Article 8. Personal data and security

8.1       If the User processes or saves Personal Data via the Service, both the User and Slidecrew will be subject to the applicable privacy and data protection legislation, such as the GDPR. Concerning such legislation the User will be classified as the data “controller” and Slidecrew will classified as the data “processor”.

8.2     Slidecrew will use its best efforts to provide an appropriate level of security considering the risks involved in processing Personal Data and the nature thereof. However, this will only apply if and insofar as the Personal Data is located in Slidecrew’s systems or infrastructure. The relevant technical security document and security policy can be requested. When adjustments or an audit are preferred, these following actions need to be discussed with Slidecrew. Slidecrew is entitled to charge additional costs in such cases.

8.3      Slidecrew and all parties acting under the authority of Slidecrew, insofar they have access to Personal Data for which the User is the controller, will only process such Personal Data as instructed by the User. The same applies to the Personal Data obtained via the Event websites.

8.4       The User guarantees that it will only process Personal Data in a manner that is fully compliant with applicable law.

8.5      If the User is required to amend, remove or hand over data saved via the Account or the Service in the context of a statutory obligation, for example pursuant to the GDPR, Slidecrew will facilitate this activity to the best of its abilities.

8.6      The User is not permitted to gather Personal Data via the Service otherwise than by using the functionalities offered to the User via the Service. The User will be able to download data regarding End Users, visitors and other statistics of a specific Event up to one month after the end of the Event.

Article 9. Support

9.1       The User can report bugs, errors or unavailability of the Service and submit questions using a telephone number and e-mail address specified by Slidecrew. Slidecrew will use its best efforts to answer the questions satisfactorily and within a reasonable time frame. The User can reach the support desk by email: info@slidecrew.com or via +31 (0) 174 – 730 969!.

Article 10. Prices and payment

10.1       All stated rates are exclusive of VAT and other government levies.

10.2       All prices specified on the Website and in quotations, brochures and other material are subject to typing and calculation errors. No liability is accepted for the consequences of typing and calculation errors.

10.3       Every year in the month January, Slidecrew has the right to change the agreed-upon prices based on inflation, changes in the costs of its suppliers or changes in other costs of Slidecrew.

10.4       The User will owe Slidecrew a fee for the use of the Service. The amount of this fee is specified on the Website, in an offer or in a quote. Slidecrew is free in its choice of payment method. The payment methods will be indicated on the Website or in the offer. These methods may vary from time to time and may include payment in advance.

10.5       The User agrees to electronic invoicing by Slidecrew.

10.6       If the User fails to effect payment within 30 days of the invoice date, Slidecrew will have the right to block or suspend User’s Account and other Services or Agreements concluded with Slidecrew. The foregoing will not affect the User’s payment obligation.

10.7       In the event that the User fails to pay in time, it will be obliged to pay, in addition to the amount owed and the interest due, full compensation of both judicial and extrajudicial collection costs, including costs charged by lawyers, bailiffs and debt-collection agencies.

10.8      The payment claim will be immediately due and payable in the event that the User is declared bankrupt or applies for a moratorium, or if an attachment is made of all of the User’s assets, if the User dies and, furthermore, if the User’s business is wound up or dissolved.

10.9       In the cases referred to above, Slidecrew will also have the right to terminate or suspend the Agreement or any part thereof that has not yet been implemented without notice of default or judicial intervention being required, and without the User being entitled to compensation of the damage which the User could sustain as a result thereof.

Article 11. Ticket and payment services

11.1       If User uses the Service to promote an Event for which it offers (paid) tickets, then Slidecrew is not a part of the (purchase) agreement between User and the person (or legal entity) buying the offered tickets. Slidecrew only acts as an intermediary in the formation of such agreement.

11.2       When offering tickets, User is responsible for compliance with applicable law. More specifically: if User allows consumers to purchase tickets, then User shall make sure it fully complies with consumer and tax laws applicable to User or the people (or entities) buying the tickets.

11.3      Slidecrew does not provide payment services. When offering tickets subject to a fee trough the Service, payment shall be handled by a third party payment provider. Slidecrew is not responsible for errors of delays in payment.

11.4      When offering tickets through the Service, User is responsible for collecting (applying) and paying the right amount of VAT and other levies imposed by the government or laws applicable to User or the people (or entities) buying the tickets.

11.5     When a ticket for an Event is (or tickets are) bought through the Service and the person (or legal entity) buying the ticket(s) requests a chargeback for the amount paid, then User will reimburse Slidecrew for any chargeback and any thereto related fees. Slidecrew will send User an invoice for such reimbursement.

Article 12. Liability

12.1       Slidecrew’s liability towards the User on whatever grounds (including failure to fulfill a guarantee and unlawful acts by Slidecrew, its employees or Third Parties engaged by Slidecrew) is limited per contract year, to a maximum of two (2) times the total amount of invoiced fees paid by the User to Slidecrew over the year in which the damage has arisen.

12.2       Liability on the part of Slidecrew for any indirect losses or damages, including consequential damage, damages resulting out of loss or leaking of data (including tracking and conversion data), loss of profits, immaterial damages and damages resulting from business interruption, is excluded.

12.3       Liability on the part of Slidecrew for an attributable failure to comply with the Agreement only arises if the User gives Slidecrew proper notice of default in writing without delay while providing it a reasonable term to remedy the failure, and Slidecrew remains in default as regards compliance with its obligations after that term as well.

12.4       The User indemnifies Slidecrew against all Third-Party claims regarding compensation of damage, costs or interest relating to this Agreement and/or the Service, including claims from the Dutch Data Protection Authority, the Authority for Consumers & Markets (ACM) and Third Parties such as owners of intellectual property rights, if such claims are attributable to the User or parties for which User is responsible.

12.5       The previous paragraphs of this article and any other exoneration of liability stated in these General Terms and Conditions will not apply if in the event of wilful misconduct or gross negligence on the part of Slidecrew executives.

Article 13. Force majeure

13.1       Slidecrew is not obliged to comply with any obligation towards the User if circumstances beyond Slidecrew’s control exist that prevent compliance.

13.2       In the event of such force majeure – which will in any case include breakdowns in the telecommunication infrastructure, (Distributed) Denial of Service or other network attacks, domestic unrest, military mobilisation, war, transportation blockage, strike action, (technical) lock-outs, import and export restrictions, operational failures, supply blockage, fire, flooding, and breach of contract by suppliers on whom Slidecrew depends on complying with the Agreement – the implementation of the Agreement may be suspended, without any liability for damages ensuing as a result. If the situation of force majeure prevents compliance for longer than two months, both Parties will be entitled to terminate the Agreement with immediate effect, without any liability for damages ensuing as a result.

Article 14. Intellectual property rights

14.1       All intellectual property rights to all software made available under the Agreement (the Service), as well as any associated preparatory material, are vested exclusively with Slidecrew or its licensors. The User will only obtain the non-exclusive and non-transferable right of use and powers that are expressly conferred under these General Terms and Conditions or otherwise.

14.2       The User will obtain a non-exclusive and non-transferable right to use the Service(s) as provided for the duration of the Agreement.

14.3       The User is not permitted to remove or change any designation with respect to copyrights, trademarks, trade names or other rights of intellectual property pertaining to the Service. Framing, embedding or otherwise incorporating the Service in another website or system is only allowed after prior approval by Slidecrew In Writing.

14.4       Slidecrew is authorised to put technical measures in place to protect the Service. If Slidecrew has protected its Service using technical safeguards, the User will not be permitted to remove or bypass that protection.

14.5       The User declares that it is entitled to publish the Information published by it or on its behalf via the Service and the Event websites in a lawful manner. This means that the User itself holds the applicable intellectual property rights to the published Information or is a licensee of the published Information.

14.6      The User grants Slidecrew a perpetual, non-exclusive right to use all of the Information (published by the User via the Service) within the scope of the Agreement (and these General Terms and Conditions). Slidecrew may use the mobile/ Event websites created by User for purposes such as the promotion of the Service or Slidecrew itself.

Article 15. Confidentiality

15.1      Not withstanding other articles in these General Terms and Conditions (such as 5.10), the Parties undertake to observe confidentiality in respect of all confidential information that they receive from the other Party. The Parties will also impose this obligation on their employees and on Third Parties they have engaged for the performance of the Agreement.

15.2       Information will, in any event, be considered confidential if either Party has designated it as such.

Article 16. Amendments to General Terms and Conditions

16.1       Slidecrew reserves the right to amend or supplement these General Terms and Conditions.

16.2        Amendments will also apply to Agreements concluded prior to the amendment. An amendment will not take effect until 30 days after Slidecrew has informed User about the amendment. Among other ways, Slidecrew may inform User about the amendment: through email (newsletter), by traditional mail or by disclosing the amendment on its Website. Minor changes can be implemented at any time.

16.3       If the User refuses to accept an amendment to these General Terms and Conditions, it may terminate the Agreement by the date on which the amendment would take effect.

Article 17. Concluding provisions

17.1      The Agreement is governed by Dutch law.

17.2      Insofar as the rules of mandatory law do not prescribe otherwise, all disputes that may arise from the Agreement will be subject to the exclusive jurisdiction of the competent court in The Hague, the Netherlands.

17.3       Changes to management or legal form will not affect the Agreement. Slidecrew may transfer this Agreement or any rights and obligations resulting from the Agreement or General Terms and Conditions to Third Parties.

17.4       If a provision of the Agreement and/or the General Terms and Conditions turns out to be null and void, this will not affect the validity of the Agreement/General Terms and Conditions as a whole. However, in such case, the Parties will agree on one or more replacement provisions which will reflect the intention of the original provision in the Agreement and/or General Terms and Conditions as much as legally possible.

17.5       The version of any information received or stored by Slidecrew serves as authentic and binding proof, subject to evidence of the contrary provided by User.

General Data Processing Terms

The General Data Processing Terms (“GDPT”) form part of the General Terms And Conditions (“General Terms”) or any other written Agreement between Slidecrew (“Processor”) and user (“Controller”) to which the General Terms apply. The Processor processes personal data on behalf of the Controller in relation to organization and management of promotional events using the all-in-one event software of Processor.

The GDPT is to be understood as a legal binding act pursuant to article 28 of General Data Protection Regulation (“GDPR”). In the course of providing Services to Controller pursuant to the Agreement, Processor agrees to comply with the provisions of the GDPT. Parties may deviate of the GDPT in writing. Processor also offers an optimized version of the GDPT: The Data Processing Amendment. Please send any enquiries to info@slidecrew.com.

Article 1. Terminology

1.1      The terminology used in the GDPT, such as “processing” and “personal data”, have the meaning as defined in the GDPR.

Article 2. Processing objectives

2.1      The Processor undertakes to process personal data on behalf of the Controller in accordance with the conditions laid down in the GDPT. The processing will be executed exclusively within the framework of the Agreement, and for all such purposes reasonably related thereto or as may be agreed to subsequently. In general, the purposes of processing will consist of registering and contacting people that are interested in Controller’s event with the use of Processor’s services.

2.2      The Controller undertakes to use Processor’s services to process personal data. The personal data may include, but it is not limited to the following categories:

  • Names
  • Address details
  • Email addresses
  • Phone numbers
  • Names of employers
  • Job titles
  • Other personal data categories specified by the Controller

2.3      The Controller undertakes to use Processor’s services to process personal data from the following categories of data subjects:

  • Controller’s employees
  • Board members
  • Independent contractors
  • People working for clients of the Controller
  • People working for suppliers of the Controller
  • Other business contacts
  • Other people who may be interested in the Controller’s event

2.4      The Controller will notify the Processor of the processing purposes, as well as the categories of personal data and data subjects, to the extent these have not already been cited in the GDPT. The Processor may use the contact information of the Controller and the employees of the Controller for quality purposes, such as sending surveys or carrying out statistical research into the quality of its services.

2.5      The Processor shall take no unilateral decisions regarding the processing of the personal data for other purposes.

2.6      All rights pertaining to the personal data processed by the Processor on behalf of the Controller, shall remain with the Controller and/or the concerning data subjects.

2.7      Processor can under no circumstance be held liable for any damages or other consequences as a result of the processing of special categories of personal data (art. 9 GDPR) on behalf of the Controller.

Article 3. Obligations of the Processor

3.1      With regard to the processing referred to in the previous article, the Controller and the Processor will undertake to comply with the applicable privacy legislation such as the GDPR.

3.2      On request of the Controller and within a reasonable time thereof, the Processor shall furnish the Controller with details regarding the measures it has adopted to comply with its obligations under the GDPT.

3.3      The Processor’s obligations arising under the terms of the GDPT apply also to whomsoever processes the personal data under the Processor’s instructions (sub-processors).

Article 4. Allocation of responsibility

4.1       The permitted processing operations shall be semi-automated and performed under the control of the Processor. The Processor is solely responsible for the processing of personal data under the GDPT, in accordance with the instructions of the Controller and under the (final) responsibility of the Controller. The Processor is not responsible for any other processing operations involving personal data, including the gathering of personal data by the Controller, processing for purposes that the Controller has not reported to the Processor and processing by third parties and/or for other purposes not stated in the GDPT.

4.2       The Controller represents and warrants that it has a valid legal basis to process the relevant personal data and to engage the Processor in relation to such processing of personal data. Furthermore, the Controller represents and warrants that the processing by the Processor is not unlawful and does not infringe any rights of a third party. In this context, the Controller indemnifies the Processor of all claims and actions of third parties related to the unlawful processing of personal data.

4.3       In case applicable privacy legislation requires a Privacy Impact Assessment to be conducted before the intended processing under the Agreement and the GDPT may be carried out, then the Processor shall provide the Controller with assistance to the extent necessary and reasonable. The Processor may charge reasonable costs for the aforementioned assistance.

Article 5. Conditions of the Service

5.1       The Processor may process the personal data in countries inside the European Union (EU). In addition, the Processor may also transfer the personal data to a country outside the EU, provided that the legal requirements for such transfer have been fulfilled. In relation to the aforementioned, the Processor is specifically allowed to use the Google Cloud Platform to host its services. Google is Privacy Shield verified and the Processor will choose one of Google’s European data centres to be used for hosting Processor’s service and storing the personal data gathered through that service.

5.2       Upon request, the Processor shall notify the Controller as to which country or countries the personal data will be processed in. Furthermore, when the Controller makes use of the Processor’s ticket services, the Controller agrees that payments for such tickets will be handled by Mollie.

5.3       Within the framework of the Agreement and the GDPT, the Processor is hereby authorised to engage third parties (sub-processors). On request of the Controller, the Processor shall inform the Controller about which sub-processors are engaged by the Processor. The Processor shall inform the Controller about any planned change in the used sub-processors, in which case the Controller has the right to object (in writing, within two weeks and supported by arguments) to the proposed change in sub-processors. An overview of the sub-processors is available on Processor’s website.

5.4       Should the Controller object to such change, then the Parties will jointly endeavour to find a reasonable solution. If Parties cannot come to a solution, then the Processor is allowed to make the planned change in the used sub-processors and the Controller is allowed to terminate the Agreement (including the GDPT) on the date that the Processor will actually make the change in the used sub-processors.

5.5       The Processor undertakes to bind the relevant sub-processors to substantially the same obligations as the Processor is bound to based on the GDPT.

Article 6. Security measures

6.1       The Processor will endeavour to take adequate technical and organisational measures against loss or any form of unlawful processing (such as unauthorised disclosure, deterioration, alteration or disclosure of personal data) in connection with the performance of processing personal data under the GDPT.

6.2      The Processor will endeavour to ensure that the security measures are of a reasonable level, having regard to the state of the art, the sensitivity of the personal data and the costs related to the security measures.

6.3       With regard to the aforementioned paragraphs, the Processor shall take the technical and organisational measures as mentioned in Processor’s security policy. This security policy is available on Processor’s website, and may be updated from time to time.

6.4       The Processor endeavours to only update its security policy for the better, taking into account paragraph 1 and 2 of this article, innovations in the security field and the user experience.

6.5       The aforementioned security policy may be added to the GDPT as an appendix for information purposes, however the security policy as made available on Processor’s website will remain leading.

6.6       The Controller will only make the personal data available to the Processor for processing if it is assured that the necessary security measures have been taken.

Article 7. Duty to report

7.1       In the event of a security breach, the Processor shall, to the best of its ability, notify the Controller thereof without undue delay, not later than 48 hours after having become aware of it, after which the Controller shall determine whether or not to inform the data subjects and/or the relevant regulatory authority.

7.2        A ‘security breach’ as stated in this article 7 is a breach of Processor’s security, leading to (a significant chance of) severe negative consequences for the protection of personal data, as referred to in articles 33 and 34 GDPR.

7.3        If required by law and/or regulations, the Processor shall cooperate in notifying the relevant authorities and/or data subjects. The Controller remains the responsible Party for any statutory obligations in respect thereof.

7.4        The duty to report a security breach includes in any event the duty to report the fact that a personal data breach has occurred, including details regarding:

a. the (suspected) cause of the breach;

b. the nature of the breach, including, where possible, the categories and approximate number of data subjects concerned, and the categories and approximate number of data records concerned;

c. the (currently known and/or anticipated) consequences thereof;

d. the (proposed) solution;

e. the measures that have already been taken to address the personal data breach, including, where appropriate, to mitigate its possible adverse effects.

Article 8. Handling of requests from data subjects

8.1       Where a data subject submits a request to the Processor regarding his/her personal data (for example, to inspect, correct or delete the data, or to receive a copy of the data), the Processor will forward the request to the Controller and the request will then be dealt with by the Controller. The Processor may notify the data subject hereof. On request of the Controller, the Processor will provide assistance with handling such request to the extent necessary and reasonable. The Processor may charge reasonable costs for such assistance.

Article 9. Non-disclosure and confidentiality

9.1       All personal data processed within the framework of the GDPT by the Processor (and/or its sub-processors) on behalf of the Controller is subject to a duty of confidentiality vis-à-vis third parties. The Processor shall bind its employees and/ or sub-processors, who will perform processing activities under the GDPT, to an obligation of confidentiality.

9.2       This duty of confidentiality will not apply in the event that the Controller has expressly authorised the furnishing of such information to third parties, where the furnishing of the information to third parties is reasonably necessary in view of the nature of the instructions and the implementation of the GDPT, or where there is a legal obligation to make the information available to a third party.

Article 10. Auditing

10.1       The Controller has the right to have audits performed by an independent third party bound by confidentiality to check Processor’s compliance with the GDPT.

10.2        Such audits may only take place after:

  • the Controller has requested (from the Processor) the similar audit reports from independent third parties that are already Processor’s possession; and
  • the Controller has reviewed the aforementioned audit reports and can provide legitimate reasons to initiate an audit as mentioned in paragraph 1.

10.3       An audit as mentioned in paragraph 1, may only be undertaken once per calendar year. At least two weeks before an audit can take place, Controller shall inform the Processor of the audit.

10.4       The Processor shall cooperate with the audit and provide all information reasonably relevant for the audit, including supporting data such as system logs, and employees, as promptly as possible.

10.5       The findings further to the audit conducted will be assessed by the Parties in mutual consultation and, following on from this, may or may not be implemented by one of the parties or by both Parties together.

10.6        The costs of the audit, including the costs that the Processor has to make to cooperate with the audit, shall be borne by the Controller.

Article 11. Term and termination

11.1       The GDPT is an integral part of the Agreement, which means that the GDPT is entered into for the duration set out in the Agreement (including all renewals and/or extensions thereof) and that additional provisions in the Agreement and Processor’s General Terms, such as the limitation of liability, are also directly applicable to the GDPT.

11.2       Thirty (30) days after an event of the Controller has come to an end, the Processor will delete all (personal) data relating to this event from its systems, unless otherwise is agreed upon. Within the aforementioned thirty-day period, the Controller has the ability to export its (personal) data in Excel format.

11.3      After the expiry of the Agreement, the Processor will (depending on the choice of the Controller) provide the Controller with the opportunity to obtain a copy of the relevant personal data (still available on Processor’s systems on that point in time) in .CSV format, or delete the relevant personal data still available on Processor’s systems, unless there is a legal obligation for the Processor to retain the data.

11.4      The Processor shall provide its full cooperation in amending and adjusting the GDPT in the event of new or changing privacy legislation.

Article 12. Applicable law and dispute resolution

12.1       The GDPT and the implementation thereof will be governed by Dutch law.

12.2       Any dispute arising between the Parties in connection with and/or arising from the GDPT will be referred to the competent Dutch court in the district where the Processor has its registered office.

12.3       In the case of any inconsistency between documents and the appendices there to, the following order of priority will apply:

a. the Agreement;

b. the GDPT;

c. the General Terms;

d. additional conditions, where applicable.

12.4       Logs and measurements taken by the Processor shall be deemed to be authentic, unless the Controller supplies convincing proof to the contrary.

Sub-processors

We want to be transparent in our data processing. For some services, we make use of partners, all of which, we have selected with great care. They strive to offer powerful services and are in line with our security and privacy policies. We have signed a Data Processing Agreement with each partner.

Infrastructure Sub-processors

Greenhouse Datacenters | ISO:9001 ISO:27001 and ISO:14001 Certified | The Netherlands

Sub-processors

Sendinblue | Email Service Provider (only use data for sending emails, short storage, for their use only) | France

DNS Made Easy | Load balancing and DNS Service Provider (only use for infrastructure, name resolving and DNS query analytics) | United States

WorldStream | Managed hosting provider (infrastructure only, does not process client data) | The Netherlands

Linode | Managed hosting provider (Non-EU clients only, infrastructure only, does not process client data) | United States

Mollie | Payment Service Provider (no data storage, payment handling only) | The Netherlands

DigitalOcean | Managed hosting provider (Non-EU clients only, infrastructure only, does not process client data) | United States

Vultr | Managed hosting provider (Non-EU clients only, infrastructure only, does not process client data) | United States

About us

All of us at Slidecrew have been in the firing line of managing presentations for many many years. Some of us as AV technicians, some as IT specialists, some of us as graphic designers and some of us as conference producers. It’s not too bold a statement to say that collectively, “we’ve seen it all”. When we got together to form Slidecrew, our goal was to create the best possible system to eliminate the risks inherent in managing presentations for a conference, congress or seminar. Over the years we have grown tremendously and are now supporting events all over the world.

Here is the team that makes it all possible.