Which conference room app should each device run?
Choose conference room apps for staff, speakers and moderators, and match each device or display to its intended task.
How can we help you?
How do I find and fix programme errors after an import?
Check import feedback and Programme Errors to find missing or conflicting information, then correct the affected records.
How do I read the Programme page and its colours?
Read your event schedule on the Programme page, understand file-status colours, and find warnings that need attention.
How do I manage, reset or update devices and use the Screen Matrix?
Check device status, change settings, reset or update the App Launcher, and assign apps to displays with the Screen Matrix.
Why are my ePosters not showing in the ePoster App?
Check an ePoster’s publication status and the display’s category settings to find why it is missing from the ePoster App.
How do I send email campaigns to speakers and moderators?
Choose an email template and recipients, schedule your campaign, and check delivery results for speaker and moderator emails.